Agricultural Parts apprentice based at our Ely Depot, CB6 3NX
The successful applicant must be a self-motivated individual who is looking for a career in customer Service.
The Role:- Reporting to the Parts Manager, which will entail all aspects of the parts department from receiving goods in, putting stock away, parts identification, serving customers, dealing with internal staff, stock taking, carrying out daily logistical duties and a variety of other tasks. You will work within an existing team leaning from experienced staff. The candidate we will enrol on a customer service diploma and manufacture based training course. The role will require use of IT systems, handling money, Manual lifting and working as part of a team
- Knowledge and interest of the agricultural industry would be an advantage
- Interest in work in a busy environment
- Ability to use IT such as Microsoft office programmes.
- Ability to learn and develop to use own initiative
- Able to deal with confidential material with the upmost of discretion.
- Adapt to changing work load and be flexible to suit department.
- Self-motivated working with in a team.
- Great attention to detail
- Confident to communicate and deal with Customers, staff and management in a professional manor, face to face, on the telephone, via emails.
Hours: Hours Monday – Saturday, will be discussed at interview stage
Contract: Permanent, full time, hourly paid
Benefits: 20 Days Annual Leave, Workplace pension, Staff Discount
Qualified Service Engineer (Ramsey)
This position would suit an experienced Engineer who wishes to be involved in Market Leading equipment and willing to work as part of a committed service team.
The Role: - Reporting directly to the Service Manager, your role will be to prepare, repair and maintain a range of Agricultural machinery sold by the company dependant on depot franchises, also performing other duties requested by management. Working at the depot or at a customer’s site. Undertake manufacturer’s training courses on-line and off-site. Work to main dealer working principals following correct procedures to achieve quality and efficiency. To deliver industry leading support to our customers. You may be required to respond to out-of-hours call outs and work overtime.
Experience within the agricultural industry would be an advantage
Knowledge of agricultural machinery or transferable skills
Ability to diagnose technical hydraulic and electrical faults
Use IT system to diagnose faults and file reports to manufacturers
Complete job cards to high level of detail and accuracy
Able to work alone using your own initiative and as part of a team
Can do attitude to resolve issues
Follow the company’s health and safety policy and procedures always
Full driver’s licence, B + E category would be an advantage.
Confident Communication skills to internal and external contacts
If you wish to have a secure future working for one of the most committed Agricultural Machine Dealers in the UK, please apply by sending your full CV to: