Following the latest advice given by the Government around Covid-19 the following measures are in place.
We understand the importance of supporting the farming community in order to keep agriculture operational and will work with you to achieve this through these challenging times; within the following processes.
We are now operating an open-door policy, with limited numbers allowed in at any one time and social distancing in place at all times. There is still the option to call the depot in advance with your requirements in order to reduce your time on site. For account customers your agricultural parts can be put within the collection point boxes which are located outside the front entrance doors.
Sale Demonstrations will be conducted respecting the socially distancing requirements, support and evaluation machines will still be made available where possible. Area Sales Managers and Brand Managers are available for telephone calls and video conferencing.
On farm servicing and breakdown repairs are supported as normal but with minimal human contact. Machines must be in a safe working environment. Importantly, we ask that face to face contact is kept to an absolute minimum but where it is unavoidable that we respect the non-contact space as recommended by the Government.
We will be continuing to monitor Government recommendations and adapt our working practices.
Thank you for your cooperation and understanding in these unprecedented times.