Agricultural Service Manager

Want to make more of your career?

Do you have the energy, skills, passion and enthusiasm and want to make the very best use of them?
Then we’d like to hear from you.

What we’re looking for:
We’re looking for dynamic individuals who are friendly and approachable, have an engaging personality and a passion for the work they do.
G & J Peck Ltd is a successful multi-site agricultural machinery business. Established in 1846 and now employing over 130 people. We’re market leaders in agricultural products and service, holding multiple franchises including New Holland, JCB and Case IH along with many other brands.

We’re looking to the future, expanding our horizons and are currently building on our established team, to meet the needs of our long standing customers in Cambridgeshire, Lincolnshire, Norfolk and Suffolk.

Join our journey. Share our vision. Secure your future working for one of the most committed Agricultural Machinery Dealers in the UK.

About G&J Peck Ltd.
G & J Peck Ltd is an employee-owned agricultural machinery distributor founded in 1846, by father and son George and John Peck. Having a long-standing history for over 175 years, Pecks now operates from six depots across Cambridgeshire, Lincolnshire, Norfolk and Suffolk offering a wide range of new and used agricultural machinery, supporting the farming community with a 7 day a week support service. The company holds market leading agricultural franchises including JCB, New Holland, Case IH, Amazone and Krone.

The Role:
As an Agricultural Service Manager, you will be responsible for the organising of a team of skilled technicians on a range of Agriculture machinery such as Telehandlers, Tractors, Harvesters and other agricultural machinery, working with other internal departments in order to ensure that high levels of customer satisfaction are upheld. You will be responsible for managing and organising out of hours callouts when required. You will have other active depot-based management duties.

You will liaise between customers and technicians to ensure jobs are completed to time frames, understanding and managing customers’ expectations whilst delivering excellent customer service. You will have an active role in checking and processing information from engineers to process repairs to payment via warranty systems and external invoicing.

The Candidate:
The successful candidate for the Agricultural Service Manager role will ideally come from a Technician / Engineering background, but more importantly it is essential you have a good knowledge and understanding of agricultural industry and equipment. You must have excellent organisational and time management skills, have great written and spoken communication skills and also the ability to lead a team of Engineers. Candidates must live within commutable distance to Mareham Le Fen.

Key Experience/Characteristics preferred for the Agricultural Service Manager role:

– Must have knowledge and understanding of agriculture, construction or plant hire industry and associated    equipment.

– Ability to understand needs and pressures of farmers and agricultural industry is essential.

– Ideally have a background as Technician or Engineer of agricultural, construction or plant machinery.

– Must be great communicator who can lead a team.

– Ability to meet deadlines and work well under pressure is essential.

Benefits:

  • Working hours are to suit the department opening hours and seasonal demands.
  • Competitive salary to be discussed at interview
  • 22 days annual leave
  • Company vehicle
  • Workplace pension
  • Life Insurance (3 x Basic Salary)
  • Staff discounts
  • On Site Parking